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Argetiq

Privacy Policy

Last Updated: March 10, 2026

At Argetiq, operated by PT Kolaborasi Ekspansi Usaha ("we", "us", or "our"), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and share your personal and business data when you use our B2B marketplace platform.

1

Information We Collect

1.1 Account Information

When you register, we collect your name, email address, password, and optionally your company name.

1.2 Business & Product Data

Information you provide to build your company profile, list products, and participate in the marketplace — including company description, website, logo, photos, product listings (name, description, pricing, MOQ, HS codes, certifications), and supplier/buyer preferences.

1.3 Verification Documents

For company verification purposes, we may collect legal documents such as business registration certificates and identification cards.

1.4 Communication Data

Messages, negotiation logs, and attachments exchanged between you and other users through the platform's messaging system.

1.5 Usage & Analytics Data

We automatically collect data about how you interact with the platform, including pages viewed, features used, time spent, dashboard analytics, pipeline activity, and appointment interactions.

1.6 Device & Technical Data

Browser type, operating system, IP address, device identifiers, and general location data to ensure security and optimize performance.

2

How We Use Your Information

We use the collected data to:

  • ●Provide, maintain, and improve the Argetiq platform and its features.
  • ●Facilitate connections, messaging, and negotiations between buyers and suppliers.
  • ●Power our AI Agents for lead generation, follow-up automation, and outreach.
  • ●Calculate and display the AI Trust Score for company profiles.
  • ●Process subscription payments via Stripe and Paddle.
  • ●Provide customer support and respond to inquiries.
  • ●Enforce our Terms of Service and prevent fraud or abuse.
  • ●Generate anonymized analytics and reports for platform improvement.
  • ●Send service-related communications (e.g., billing, security alerts, feature updates).
3

Data Visibility & Censorship Tiers

As a B2B platform, some of your business information will be publicly visible on the marketplace. Argetiq employs a tiered data visibility system:

  • ●Guest & Free users: Sensitive information such as direct contact details, exact product prices, and AI Trust Scores are censored or redacted.
  • ●Pro & Agentic subscribers: Full access to all marketplace data, including uncensored contact details and pricing.
  • ●Partner tier: Full data access with additional platform-managed sales features.

You can control your profile visibility settings through your account dashboard.

4

Payment Processing

We do not store your full credit card or payment information. All payment processing for our subscription plans is handled securely by our third-party payment processors, Stripe and Paddle. These processors comply with PCI-DSS standards to protect your financial data.

5

Data Sharing & Disclosure

We do not sell your personal data. We may share data in the following circumstances:

  • ●With other users: Your public marketplace profile and product listings are visible to other platform users, subject to the censorship tiers described above.
  • ●Service providers: Third-party services that assist us in operating the platform (e.g., hosting, payment processing, email delivery).
  • ●Legal requirements: When required by law, court order, or governmental authority under the jurisdiction of the Republic of Indonesia.
  • ●Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6

Cookies & Tracking

We use cookies and similar technologies to:

  • ●Maintain your login session and authentication state.
  • ●Remember your preferences (e.g., theme, sidebar state, marketplace filters, seller/buyer mode).
  • ●Analyze platform usage to improve our services.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

7

Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), server-side authentication, input validation and sanitization, rate limiting on API endpoints, and secure password hashing. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8

Data Retention & Deletion

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., dispute resolution, fraud prevention). Communication logs may be retained in anonymized form.

9

Your Rights

Subject to applicable law, you have the right to:

  • ●Access: Request a copy of the personal data we hold about you.
  • ●Rectification: Request correction of inaccurate or incomplete data.
  • ●Deletion: Request deletion of your personal data.
  • ●Portability: Request a transfer of your data in a structured format.
  • ●Objection: Object to certain types of data processing.

To exercise these rights, please contact us at the email address below.

10

Children's Privacy

Argetiq is a B2B platform intended for business professionals. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance.

12

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: